SHIPPING and HANDLING FEES: We use a Table Rate that depends on the amount of your order, FOR DELIVERY WITHIN THE CONTIGUOUS UNITED STATES ONLY. COD is not available.
SHIPPING TIMES: We prefer to ship on Mondays and Tuesdays to keep spawn from spending the weekend in a (possibly) hot warehouse or parked semi truck.
SHIPPING CARRIER: We use the best means available, normally USPS Priority Mail or UPS Ground.
INTERNATIONAL ORDERS, HAWAII, and ALASKA: We're sorry, but we currently only ship within the Contiguous United States.
Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 560 Farm Rd Summertown TN United States 38483.
Our products are generally shipped within 4-7 business days. To return your product, you should mail your product to: 560 Farm Rd, Summertown TN United States 38483. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.